ATOL Protected
Mon–Sat 9am–6pm


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OUR SERVICES

Everything Your Journey Needs

From your first phone call to your safe return home, Safa Caravan handles every detail of your sacred journey.

WHAT WE OFFER

Complete Pilgrimage Support, Start to Finish

Safa Caravan is a full-service UK Umrah and Hajj operator. We don’t outsource the important parts or leave you navigating foreign systems on your own. Our team manages every aspect of your journey — from securing your visa and booking your flights to coordinating your arrival, accommodation, and guided tours in the holy cities.

Whether you’re travelling for the first time or are a seasoned pilgrim looking for a more comfortable and organised experience, we have a service to match your needs. Everything we do is underpinned by our ATOL protection, meaning your investment is always financially secured.

  • 🕋 Umrah & Hajj Packages
  • 📄 Visa Processing (End-to-End)
  • ✈️ Flight Booking from UK Airports
  • 🏨 Vetted Hotel Accommodation
  • 🚌 Makkah–Madinah Transfers
  • 🕌 Guided Ziyarat Tours
  • 👨‍👩‍👧‍👦 Group & Family Coordination
  • 📞 24/7 In-Journey Support

IN DETAIL

Our Core Services

Each service is delivered with the same standard of care and reliability that has earned us the trust of hundreds of UK families.

🕋

Umrah Packages

Our Umrah packages range from budget-friendly Economy 3★ options to fully inclusive Premium 5★ experiences. Every package includes flights, visa, accommodation, airport transfers, and guided ziyarat — so you arrive focused on your ibadah, not logistics.

We offer 7 and 10-night durations departing from major UK airports year-round, with dedicated departure groups led by experienced coordinators. Couples, solo travellers, and families are all welcome.

🌙

Hajj Packages

Hajj demands an operator who understands every dimension of it. Our Hajj packages include full coordination of your stay in Mina, Arafat, and Muzdalifah, along with expert guidance through each ritual from an experienced group leader.

Places are strictly limited each year due to the Saudi quota system. We manage the entire application and allocation process. All Hajj packages are ATOL Protected. Apply early — spaces fill quickly.

📄

Visa Processing

Our team handles the complete Umrah and Hajj visa process on your behalf — from compiling the documentation checklist to submitting your application and tracking its progress with the Saudi authorities.

We work with approved visa processing agencies and have a strong track record of successful applications. If any issues arise during processing, we resolve them quickly and keep you fully informed at every stage.

✈️

Flight Booking

We source flights from all major UK airports, including London Heathrow, Manchester, Birmingham, Glasgow, and more. Our team works with multiple carriers to find you the best combination of price, timing, and convenience.

Flights are booked as part of your ATOL-protected package, giving you financial security that standalone bookings cannot provide. We handle seat preferences, check-in guidance, and any amendments required.

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Hotel Accommodation

Every hotel in our portfolio has been carefully vetted for proximity to the holy mosques, cleanliness, and quality of facilities. We work exclusively with properties within walking distance of Masjid Al-Haram and Masjid An-Nabawi.

Our 3★ through 5★ options give you the choice to travel at your comfort level. Room configurations for families, couples, and groups are clearly communicated at the time of booking.

🚌

Makkah–Madinah Transfers

The intercity journey between Makkah and Madinah is included in all our packages. We use vetted coaches for group transfers, with experienced drivers and departure times coordinated around prayer schedules.

Private transfers are available with our Premium and Family packages, giving you a more flexible and comfortable journey. All vehicles are air-conditioned and suitable for elderly travellers.

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Guided Ziyarat

Our guided ziyarat tours are led by knowledgeable guides with deep grounding in Islamic history and fiqh. In Makkah, tours include the Cave of Hira, Jabal Thawr, and sites connected to the life of the Prophet ﷺ.

In Madinah, we visit Masjid Quba, Masjid Al-Qiblatayn, the Baqi cemetery, and the sites of the Battle of Uhud. These tours are designed to be spiritually enriching and historically meaningful — not just a tick-list of locations.

👨‍👩‍👧‍👦

Group & Family Coordination

We specialise in coordinating large groups, mosque delegations, and families with elderly members or young children. A dedicated coordinator is assigned to every group of ten or more, ensuring everyone stays together, informed, and comfortable.

For families with young children, we offer stroller assistance and child-friendly ziyarat itineraries. For elderly or mobility-impaired pilgrims, we arrange wheelchair support, ground-floor rooms, and additional on-the-ground assistance.

Enquire About Any of Our Services

We’re happy to discuss your requirements, answer your questions, and build a package around your needs — no obligation, no pressure.