Why choose us
Why pilgrims book with Safa Caravan
A pilgrimage deserves more than a call centre. Here is what stands behind every booking we take.
Our promises
What every booking comes with
These are standards we hold ourselves to on every journey, not extras you pay for.
Licensed & protected
Flight-inclusive packages are financially protected under the ATOL scheme, and ground services in Saudi Arabia are delivered by Nusuk and Ministry of Hajj & Umrah registered operators.
One dedicated travel manager
From your first call to your safe return, one named person plans your trip, books every element and stays reachable throughout. No call centres.
Honest pricing
The price we agree is the price you pay. Flexible instalment plans help you spread the cost, and we never add hidden extras.
Support around the clock
Our UK team is available on weekends and holidays, and while you travel there is always an expert on hand if plans change.
Protection & accreditation
Booked properly, protected properly
ATOL protection
Flight-inclusive packages are covered by the ATOL scheme. Ask us to confirm the protection that applies to your booking and make sure you receive your ATOL Certificate.
Nusuk & Ministry registered ground services
Hotels, transport and guidance in Saudi Arabia are delivered by operators registered with Nusuk and the Ministry of Hajj & Umrah.
Secure payments
Payments are documented with a booking confirmation and receipt, and instalment plans are agreed in writing before you pay a deposit.
Ready when you are
Tell us your dates, budget and hotel wishes. Your tailored options are usually ready within 24 hours.